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Cold Call by Harvard Business School

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Cold Call by Harvard Business School

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Planning the Future for Harlem’s Beloved Sylvia’s Restaurant

Sylvia’s Restaurant, which celebrated its 60th anniversary in August 2022, is a testament to the...

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Marie Curie: A Case Study in Breaking Barriers

Marie Curie, born Maria Sklodowska from a poor family in Poland, rose to the pinnacle of...

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Chewy.com’s Make-or-Break Logistics Dilemma

In late 2013, Ryan Cohen, cofounder and then-CEO of online pet products retailer Chewy.com, was...

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Corporate Governance and Growth Strategy at Capital SAFI

Jorge Quintanilla Nielsen started the independent asset management firm Capital SAFI in 2007. Now...

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Larry Fink at BlackRock: Linking Purpose to Profit

In 2014, Larry Fink started writing letters to the leaders of some of the largest publicly listed...

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Reinventing an Iconic Independent Bookstore

In 2020, Kwame Spearman (MBA 2011) made the career-shifting decision to leave a New York...

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Management Lessons from the Sinking of the SS El Faro

Captain Michael Davidson, of the container ship SS El Faro, was determined to make his planned...

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A Lesson from Google: Can AI Bias be Monitored Internally?

Dr. Timnit Gebru was the co-lead of Google’s Ethical AI research team – until she raised concerns...

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Can Bombas Reach New Customers while Maintaining Its Social Mission?

Bombas was started in 2013 with a dual mission: to deliver quality socks and donate much-needed...

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Can the Foodservice Distribution Industry Recover from the Pandemic?

At the height of the pandemic in 2020, US Foods struggled, as restaurant and school closures...

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Scaling a Fintech Startup for the Greater Good

Esusu launched in 2018 with a rotational savings product and continued growing their fintech...

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What Does It Take to Close the Opportunity Gap in America’s Labor Market?

In the wake of George Floyd’s killing and widespread protests for social justice in the United...

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Corruption: New Insights for Fighting an Age-Old Business Problem

Corruption is as old as humanity, with cases documented as far back as the Egyptian dynasties....

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Delivering a Personalized Shopping Experience with AI

THE YES, a shopping app for fashion brands, uses a sophisticated algorithm to create and deliver...

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Can a Social Entrepreneur End Homelessness in the U.S.?

Community Solutions is a nonprofit founded in 2011 by Rosanne Haggerty, with the ambitious goal...

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What Role Do Individual Leaders Play in Corporate Governance?

From 1997 to 2012, Scott Tucker built a nationwide network of payday lending businesses, becoming...

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Transforming Deloitte’s Approach to Consulting

Pixel, started in 2014, helps facilitate open talent and crowdsourcing for Deloitte Consulting...

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How Etsy Found Its Purpose and Crafted a Turnaround

Etsy, the online seller of handmade goods, was founded in 2005 as an alternative to companies...

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France Telecom: Corporate Restructuring and Employee Wellbeing

The France Telecom case series follows the evolution of the organization from a national...

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