Susan Packard, author of FULLY HUMAN Susan Packard and Bill Ringle discuss how to grow your emotional fitness in work, leadership. and life.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 3 Take-Aways from this Interview The essence of good leadership is to take care of yourself and others, and to do so requires emotional fitness.
Being fully human at work and in your life means committing to a wider range of standards than just output or productivity.
Trust is the lifeblood of any organization, from a start-up to an enterprise like HGTV.
Tweet-Ready Insights from this Episode
Looking at time as a resource really helps you to navigate your life wisely.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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Sometimes people need to air out the things that have kept them stuck.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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We do what we have been trained to do.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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Start something that you personally love but do make sure that you have a market big enough to sustain your business.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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People want to work for people that they respect, trust, and feel connected to.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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In anything you do, consider the customer first.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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If you are running a business and not thinking about the customers, you are not going to be in business for long.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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If you want to change your product, always talk with your customers.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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Always make sure you build titanium strength culture so you have the benefit of your people's experience as part of your decision making.>> #MQ4B Ep216 with Susan Packard (@PackardSusan), author of Fully Human
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Interview Insights
Read the Show Notes from this Episode Susan shares the inspiration figure of her life. [1:25]
Susan tells us how her dad used to stay calm though he was the eye of the storm and how it created a positive effect on her life. [3:33]
Susan shares her story about taking an opportunity while she was peace and quiet in St Monica Beach from her book. [4:23]
Susan describes what Emotional Fitness is [7:22]
What makes you a great leader? [11:33]
Susan gives example of her boss and how he was never too busy for his employee. [14:11]
Biggest surprise that Susan found out while writing her book Fully Human. [16:05]
Why do middle managers have higher eq than the leaders of organisation in the c suite? [17:17]
Susan shares how she uses her social skill to engage herself with others in building trust and respect. [22:05]
Lightning Round [25:03]
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Expert Bio Author and entrepreneur Susan Packard was one of a small number of women leaders who were a part of the newly created cable industry, helping in the launch of HBO and CNBC. She went on to be a co-founder of HGTV and Scripps Network.
An in-demand speaker at summits, TEDX, and corporate events, as well as a guest expert on television and radio, and op-ed contributor, Packard is a pioneer in both the industry she helped to shape and the workplace she works to redefine.
She is the author of New Rules of the Game and the just released Fully Human: 3 Steps to Grow your Emotional Fitness in Work, Leadership and Life.
Contact Info for Susan Packard Web address: www.susanpackard.com
Travels from: Lakeville, CT
Social Media Links:
?Books Authored by the Guest
Resources Mentioned During the Interview SusanPackard.Com
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