Episodio 60 - Atención al cliente en redes sociales

Episodio 60 - Atención al cliente en redes sociales

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Descripción de Episodio 60 - Atención al cliente en redes sociales

marketing redes sociales social media negocios online atención al cliente


Este audio le gusta a: 9 usuarios

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Gabriel Fernandez Moreno

La atención al cliente en RS es tremendamente dificil si te surge un problema que no tiene solución. Hay que tener un tacto increíble para no enfadar a tu cliente y que no te ponga de vuelta y media a través de ellas. Yo también soy de la opinión de que en las RS se debe responder lo más pronto posible, y si fuera así antes del mismo día. Lógicamente cuando te encuentras en una empresa como en la que yo trabajo, que somos unos cuántos trabajadores por cuenta ajena, ves que tienes este problema y es difícil soluciónar. El gerente de esta empresa no se fija mucho en tela de las RS y si esperas que él se encargue los fines de semana...

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