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????????? ???? 2012

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????????? ???? 2012

Por Seth Adler
En ????????? ???? 2012

PEX: Simon Williams, Transport for London

On "modernizing all of our customer service operations in stations particularly, looking at our...

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SSON: Maria Salvatore, Dentsu Aegis

On realizing the respective strengths and weaknesses of carbon-based and digital colleagues...

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AIIA: Jerry Wagner, Capitol One

Jerry Wagner joins us and immediately shares distinctions of what to expect from 'robotics,' "if...

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CX: Hospitality Roundtable

An interactive discussion of hospitality executives includes myriad pieces of advice: "One easy...

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PEX: Martin Van Leeuwan, Ricoh

Martin Van Leeuwan joins us and shares his thoughts on how IT can best work with business. "As a...

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AIIA: Nadia deVilla, Manulife

in addition to accelerating the transformation, it also sustains the transformation because any...

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PEX: Nigel Leppitt, Allianz

Nigel Leppitt joins us and shares that it's tough to ensure process excellence during traditional...

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SSON: Stephen Caufield, Dell

On generational divides and similarities, Stephen Caufield returns and shares thoughts on how...

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PEX: Vijay Bhuavanagiri

With a rich history in corporate enterprise that stretches back to when managing memory was the...

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SSON: Andrea Schaffel, Ricoh

Ricoh’s VP EMEA Shared Service Centres, Andrea Schaffel join us and discusses the importance of...

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Ken Goldman

Ken Goldman joins us a puts on a clinic for business, life, geopolitics and more. He discusses...

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Superhuman Cathy O'Dowd

The only woman to summit Mount Everest from both sides, Cathy O'Dowd joins us with her history...

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AIIA: Panel: Business to IT, IT to Business

Bridging a divide, which in the future must be seamless- Kristina, from the business side is...

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CX: Ahmed Gul, Turk Telecom

Turk Telecom’s Ahmed Gul joins us and shares his experience with the 200 year old company. Ahmed...

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SSON: Caroline Basyn, Mondelez

Recorded at SSOW in Lisbon, Caroline Basyn joins us and shares her history in transformation...

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PEX: Diane Lopes, Aetna

Six Sigma Black Belt, Vice President at Aetna, Diane Lopes joins us and shares that she and her...

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Ep.64: Nick Muir, RBS

From RBS, Nick Muir joins us and shares that it’s not the data that matters, it’s how you use it....

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PEX: Ken Telfort

Ken Telfort joins us and shares that success and results open peoples eyes to the truth. He...

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SSON: Matt Willden, Chewy

The current Senior Director of HR Services & Solutions at Chewy joins us. At the moment, he’s...

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