Shell’s Global Head of CI Downstream, Michael Van Noort joins us and shares that his key focuses...
27:37
Shell’s Global Head of CI Downstream, Michael Van Noort joins us and shares that his key focuses...
27:37
Sebastian Antony joins us and shares that he and the organization look at process through a...
33:43
Lee Coulter returns to provide an update. He discusses anthropomorphization which he calls human...
44:26
On succeeding and failing quickly, Martin Rouen, "I think it's all the intelligence and...
32:18
Angela Hunter joins us and shares that "being more customer centric means you need to be able to...
27:34
AIIA: Camilla Kwong, Close Brothers
Camilla Kwong joins us and discusses her thoughts on technology, "Sometimes, when they talk about...
25:14
CX: Ketan Semani, UBS Wealth Management
From UBS Wealth Management, Ketan Semani joins us and shares his thoughts on digitalization,...
31:58
SSON: Philip Woodburn, Schneider Electric
Philip Woodburn joins us and starts off by providing an overview of the structure of the team:...
35:53
Richard Frost joins us and shares what he’s looking for in automation. "I’m looking for three...
29:09
DBS Bank’s Managing Director, Head of Customer Experience Raju Nair joins us and shares that...
43:25
BT’s Head of HR CEE & Russia, Maria Grocz joins us and shares the history of the shared services...
28:27
Tyrone Grandison joins us and shares that you need to focus on the customer and that your...
43:26
UNICEF’s Budapest Global Shared Service Center's Chief Service Quality Management Luis Suarez...
34:55
From Google, Yuval Dvir joins us and notes that beyond the scope of his job, he's interested in...
34:46
CX: Marc McAllister, Harley Davidson
The VP and MD of International Markets for Harley Davidson, Marc McAllister joins us and shares...
33:39
SSON: Herve Hachet, Amer Sports
From Amer Sports, Herve Hachet joins us, shares his background and how he’s changed since coming...
25:40
AIIA: Richie Daigle, Coca-Cola Refreshments
From Coca Cola Refreshments Richie Dangle joins us and shares how the organizations business...
26:25
SSON: Stephen Caufield, Dell Bratislava
From Dell Bratislava, Stephen Cauflield joins us and shares the 15 year journey growing from one...
28:32
AIIA: Roberto Mancone, Deutshe Bank
Roberto Mancone joins us and shares that as the global head of disruptive technologies his...
36:08
±deja de joderte la vida! #033
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