????????? ???? 2012

podcast

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????????? ???? 2012

Por Seth Adler
En ????????? ???? 2012

PEX: Michiel Van Noort, Shell

Shell’s Global Head of CI Downstream, Michael Van Noort joins us and shares that his key focuses...

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PEX: Sebastian Antony

Sebastian Antony joins us and shares that he and the organization look at process through a...

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SSON: Lee Coulter

Lee Coulter returns to provide an update. He discusses anthropomorphization which he calls human...

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AIIA: Martin Rouen

On succeeding and failing quickly, Martin Rouen, "I think it's all the intelligence and...

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CX: Angela Hunter, Prudential

Angela Hunter joins us and shares that "being more customer centric means you need to be able to...

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AIIA: Camilla Kwong, Close Brothers

Camilla Kwong joins us and discusses her thoughts on technology, "Sometimes, when they talk about...

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CX: Ketan Semani, UBS Wealth Management

From UBS Wealth Management, Ketan Semani joins us and shares his thoughts on digitalization,...

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SSON: Philip Woodburn, Schneider Electric

Philip Woodburn joins us and starts off by providing an overview of the structure of the team:...

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AIIA: Richard Frost

Richard Frost joins us and shares what he’s looking for in automation. "I’m looking for three...

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CX: Raju Nair, DBS Bank

DBS Bank’s Managing Director, Head of Customer Experience Raju Nair joins us and shares that...

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SSON: Maria Grocz, BT

BT’s Head of HR CEE & Russia, Maria Grocz joins us and shares the history of the shared services...

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AIIA: Tyrone Grandison

Tyrone Grandison joins us and shares that you need to focus on the customer and that your...

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SSON: Luis Suarez, UNICEF

UNICEF’s Budapest Global Shared Service Center's Chief Service Quality Management Luis Suarez...

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Ep.41: Yuval Dvir, Google

From Google, Yuval Dvir joins us and notes that beyond the scope of his job, he's interested in...

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CX: Marc McAllister, Harley Davidson

The VP and MD of International Markets for Harley Davidson, Marc McAllister joins us and shares...

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SSON: Herve Hachet, Amer Sports

From Amer Sports, Herve Hachet joins us, shares his background and how he’s changed since coming...

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AIIA: Richie Daigle, Coca-Cola Refreshments

From Coca Cola Refreshments Richie Dangle joins us and shares how the organizations business...

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SSON: Stephen Caufield, Dell Bratislava

From Dell Bratislava, Stephen Cauflield joins us and shares the 15 year journey growing from one...

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AIIA: Roberto Mancone, Deutshe Bank

Roberto Mancone joins us and shares that as the global head of disruptive technologies his...

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