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Crafting Solutions to Conflict

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Crafting Solutions to Conflict

Giving away the things that don’t matter

My most recent guest, Michael Phillips, talked with me about his book, The Naked Negotiator. The...

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Michael W. Phillips on “The Naked Negotiator”

Michael W. Phillips joins me to talk about his book, The Naked Negotiator. Mike chose that catchy...

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Let’s talk about gossip

Can gossip have a good side? According to social scientists, even more fundamental than answering...

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WAIT: Why Am I Talking?

Terry Teale, my most recent guest, mentioned a useful concept: the WAIT idea. That’s W. A. I. T....

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Terry Teale on “The Art of Mediation”

Terry Teale visits the show this week. Terry is the co-author, along with Michael Fraidenburg, of...

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Practicing pause behaviors

In our conversation about dealing with mercurial people, especially bosses, John Volturo (my most...

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Revisiting vs. ruminating

When we have been involved in an unpleasant conflict with a person or people important to us,...

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John Volturo on dealing with mercurial people

John Volturo, an executive coach, joins me to talk about dealing with mercurial people,...

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Applying the Johari Window model

Last week, I talked about the general idea of the Johari Window Model. How do the four quadrants...

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Understanding the Johari Window model

The Johari Window model is a visual framework, with four quadrants. Its goal is to improve...

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David Gage on partnership charters

David Gage visits the show to talk about the work that flows from the concept spelled out in his...

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Doing what you can and then moving on

It’s a two-step process. And the second part might be the more important. Before you move on, do...

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The power of cumulative effect

The power of the cumulative effect is often overlooked and underestimated.  Microaggressions are...

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Buki Mosaku on navigating unconscious bias

Buki Mosaku is the author of “I Don’t Understand: Navigating Unconscious Bias in the Workplace”....

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Applying The Platinum Rule in end-of life situations

The well-known Golden Rule can fall short when applied in end-of-life situations. A research...

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Understanding The Platinum Rule

The general idea of The Golden Rule is to do unto others as you would have them do unto you. Less...

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Fan favorites of 2023

I hope that listeners have enjoyed what they have heard this year. Here are a few favorites: “We...

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Nick Rion on creating “conflict-ready” relationships

Nick Rion is a personal and professional relationship coach. We talk about creating relationships...

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The elusive perfect answer

We can have the very best of intentions when we deeply desire the perfect answer. Most of the...

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Jay Hughes on the role of elders in flourishing families

Jay Hughes is back for a second visit to the podcast. Jay has spent decades devoted to service to...

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